This is all in reply to connie_111 denying my last post about her not knowing certain things or it not being what it should be.
Originally posted by connie_111
We'll resend the correct parts either separate or complete with the system again.
First off, if you are sending parts seperately, then you aren't selling an alienware pc really. Try getting a pc from Dell, and having them say "well, just send us the processor back, we'll send you a new one." No... if it isn't what you ordered, you send in the pc, and they send you a new one. At least, it used to be this way.
Originally posted by connie_111
Raze will get what he paid for, no questions asked.
He didn't and he won't, because he paid for a "BRAND NEW ALIENWARE" which he didn't get. He got a preassembled something that was assumed to be an alienware.
Originally posted by connie_111
The Ad says Exchange Only, You changed your heart over night??? We said we would correct the incorrect part(s) and would return at NO COST. Our Ads ALL say no REFUND, EXCHANGE ONLY. We will not honor the claim, we will return with correct part(s) as promised.
As I look, I see two return policies actually. The top one says:
"In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Software sales are not refundable. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.If User evident damage, item will be returned at buyers expense. WARRANTY on ALL PARTS INDIVIDUAL to Their Manufacture"
and the bottom one says:
"Seller's return policy:
Item must be returned within: 7 Days Refund will be given as: Exchange
Return Policy Details: Please See Deatils within Auction"
It is slightly confusing here, but either way, you breached the contract first by not giving him what he bid on.
Originally posted by connie_111
I see what your saying, we bought the case however, under the ad that it was an Alien ware case. We had everything else assembled.
So clearly it isn't an alienware pc like the ad said it was. You bought an alienware case seperately (or so you thought) and had the rest of the pc assembled already.
Originally posted by connie_111
I will agree it's prob. a knockoff or generic.
BAM! See that? Right there is where you admit that it isn't an alienware case and that you know it!
Originally posted by connie_111
Wow, those are expensive computers, .. but again, we only bought the case from someone on Yahoo Auctions.
Okay, contradictory to your "BRAND NEW ALIENWARE" once again, but we already have enough on that.
Originally posted by connie_111
And i never said it wasn't alienware?
Yes you did... two quotes ago to be exact.