ok well i believe i found out what the problem is. the Nvidia firewall is probably the problem. after reading about it, it seems that is a major problem a lot of people are having. so what i did is i went into 'add/remove programs' and clicked on 'Nvidia Forceware Network Access Manager' and clicked uninstall then when the wizard opens up click to "modify" not "complete uninstall" or whatever it says then just unselect firewall so it doesnt install in the update. i just did it so if it works i will know within the next couple of days so ill keep you posted.