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Old 04-06-2008, 02:00 PM   #1 (permalink)
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Default XP pro doesn't start up and PC keeps rebooting

I shut off my computer while Norton 360 was scanning for viruses, and since
then, my laptop doesn't start up. I get the standard message telling me
windows was shut down incorrectly, and if I would like to start in safe mode,
safe mode with connection port enabled, safe mode with wireless network
enabled, last setting that worked, or normally.

No matter which option I select, the windows logo (with the black
background) appears, so it seems that windows is starting. But then the screen turns blue for a split of a second - so I can't read the error message that appears on that screen - the computer restarts, and keeps rebooting.

I have lenovo, so I tried rescue and recovery. The computer doesn't
recognize it has a hard drive, and says it's corrupt or not functioning.

Any help would be appreciated!
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Old 04-06-2008, 02:14 PM   #2 (permalink)
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Default Re: XP pro doesn't start up and PC keeps rebooting

You corrupted the hard drive and your windows install. You will need to use the XP CD and do a repair install. Shutting it down during a virus scan will corrupt any system. That is why it is recommended not to.
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Old 04-06-2008, 02:33 PM   #3 (permalink)
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Default Re: XP pro doesn't start up and PC keeps rebooting

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Originally Posted by Makaveli213 View Post
You corrupted the hard drive and your windows install. You will need to use the XP CD and do a repair install. Shutting it down during a virus scan will corrupt any system. That is why it is recommended not to.
thanks for your response. lenovo didn't send an xp cd, so how would i reinstall it?
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Old 04-06-2008, 02:41 PM   #4 (permalink)
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Default Re: XP pro doesn't start up and PC keeps rebooting

You will have to eiher create on or get your hands on one. There is a topic in the Windows Index that tells you how to install XP without the CD. Look for that in that thread that is stickied here.
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Old 04-06-2008, 02:44 PM   #5 (permalink)
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Default Re: XP pro doesn't start up and PC keeps rebooting

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Originally Posted by Makaveli213 View Post
You will have to eiher create on or get your hands on one. There is a topic in the Windows Index that tells you how to install XP without the CD. Look for that in that thread that is stickied here.
thanks. and if i reinstall, is there any chance that my files/folders will remain?
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Old 04-06-2008, 02:47 PM   #6 (permalink)
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Default Re: XP pro doesn't start up and PC keeps rebooting

No. A reinstall will get rid of all your files if you format the drive. If you dont you will keep the stuff ut will have 2 widows installs on teh drive and have all the same being used by the install that is corrupt not available. Do the repair install.

How to Perform a Windows XP Repair Install
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Old 04-06-2008, 05:47 PM   #7 (permalink)
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Default Re: XP pro doesn't start up and PC keeps rebooting

A repair install will do fine. Possibly all you need to do is boot to the recovery console and do chkdsk -r then fixboot and fixmbr.
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