Windows XP won't install. I think it's Sasser. Can I get around it?
A friend of mine asked me for help. He's trying to upgrade his Windows ME to Windows XP. He's not formatting and installing clean, he's upgrading the existing OS.
Anyway, when he tries to install he gets this message:
"C:\\WINDOWS\system32\lsass.exe terminated unexpectedly with status code 1073741819"
I've looked into it and it seems to be the SASSER virus. He's downloaded all the "Stinger" tools and removal tools from Mcaffe and Symantec, but they find nothing.
It seems like, if it is the SASSER virus, it's infecting Windows XP on install, in which case I can't do a "shutdown -a".
Is there any way to get around this without having to format and install?? Thanks.