She, nor I, like it because it is not compatible with her favorite games (Sierra After Dark Games, 1998, no newer version to be found) nor does it support Outlook Express. I have had no Driver problems with XP & as old as we are, XP may outlast us. If I can keep her happy by going back to what she is familiar with, any minor problems will be worth it. Unfortunately, I do not know what reformat entails & would need detailed instructions for the whole process. If this is asking to much, my apologies, I will take it to a Tech shop.
Thank you,
Ed.