shutdown/startup issues - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 09-06-2004, 11:55 PM   #1 (permalink)
Ultra Techie
 
Join Date: Mar 2004
Posts: 575
Send a message via ICQ to Cunjo Send a message via Yahoo to Cunjo
Default shutdown/startup issues

System info: 400-VTX ACPI laptop 2.20GHz/1.18GHz 256MB RAM
Microsoft Windows XP Home (Service Pack 1 only)

well, with my computer's overall reliability degrading, I finally got to the point where something needs to be done.

1) a newer issue, (the last month or so) when shuting down the computer, it will log me out, and display the 'windows is shutting down' screen... and just stop like that. the fan keeps running, it keeps making noises as if it's reading or writing to the HD, and it displays that ultimately aggrivating screen until I turn it off by holding down the power button (I've left it running like this for more than an hour on occasion not realizing it wasn't shut down)

2) also recent, (this last week and a half) if I shut down the computer properly after use, it will not start up! it will get part way through loading the startup applications and tasks - sometimes most of the way - and then freeze like that. more than 90% of the time, after holding down the power button to turn it off and then starting it again, it will boot up fine. (whether I boot it up right away or wait an hour doesn't seem to affect this at all)

I scan regularily with norton AV 2004, and always run Trojan Guarder in the background (except when installing system updates) I also make a point to run ad-aware often, and I have a ZA pro firewall in addition to spywareblaster and socks 4/5 ad blocker. I seldom ever find anything that gets past my firewall, and when I do it is taken care of, so I have no idea what could be causing it to degenerate like this. I have had multiple application-related problems, though none of them critical, so I think nothing of them (the IE runtime errors on some pages being the most annoying)

could anyone help me figure out what's going on?

I will post a HijackThis log if requested.
__________________

__________________
\"I\'ll do it cheap, I\'ll do it fast, or I\'ll do it well. You can only choose two.\"
Cunjo is offline  
Old 09-07-2004, 09:38 PM   #2 (permalink)
Wizard Techie
 
Join Date: Apr 2004
Posts: 3,247
Default

disable scan floppies on acess in nortons. used to be a problem that would sometimes occur, not often, when windows would send out the park/shutdown command to the hardware, nortons would see it as access and try and scan it and that would cause some problems. as far as boot up, what do you have in the startup?
__________________

__________________
If you argue with an idiot he will drag you down to his level and beat you with experience.

I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.

-Robert Asprin
killians45 is offline  
Old 09-08-2004, 10:08 AM   #3 (permalink)
Ultra Techie
 
Join Date: Mar 2004
Posts: 575
Send a message via ICQ to Cunjo Send a message via Yahoo to Cunjo
Default

I'll take a look at that possibility with norton when I get the chance; I don't think that norton has ever scanned anything when accesed, but it's something to look into. Would first removing the other drives and peripherals help if that was the case?

Startup items (from memory): Microsoft broadband networking utility, SonicCineplayer (soon to be removed now that I have WMP10), Zone Alarm pro, MSN Messenger 6.2, MSN Messenger + plugin, Trojan Guarder full version, Norton 2004, Gateway (roxio/symantec) goback deluxe, Socks 4/5 ad blocker, different taskbar icons for my network bridge, LAN and Wi-Fi. It tends to start them up in different orders each time, which may explain why it makes it further some times than others.

EDIT: and please don't tell me I'm going to have to remove Roxio Goback; I am well aware of the XP compatability issues, and have made changes to accomodate. The last thing I want to do is get rid of the program that has saved my a** more times than I can count.
__________________
\"I\'ll do it cheap, I\'ll do it fast, or I\'ll do it well. You can only choose two.\"
Cunjo is offline  
Old 09-08-2004, 07:34 PM   #4 (permalink)
Wizard Techie
 
Join Date: Apr 2004
Posts: 3,247
Default

nah, as long as you have the update for goback and xp, you should be fine. its using the older version of goback that'll cause problems. hell, I'd just suggest turning off XP's restore function, its not needed. try disabling most of your startup group, see if thats one of the causes. if that doesn't do it, then you can narrow it down to a problem driver. you can also do as you said and remove and peripherials. also on bootup, if cntrl alt del, does anything show as not responding? and check event viewer, see what if any errors show.l
__________________
If you argue with an idiot he will drag you down to his level and beat you with experience.

I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.

-Robert Asprin
killians45 is offline  
Old 09-08-2004, 08:56 PM   #5 (permalink)
Ultra Techie
 
Join Date: Mar 2004
Posts: 575
Send a message via ICQ to Cunjo Send a message via Yahoo to Cunjo
Default

I know enough to keep system restore disabled.

I can mess with the startup group. Task manager doesn't show any of them as running - it only shows them in the processes list.
__________________
\"I\'ll do it cheap, I\'ll do it fast, or I\'ll do it well. You can only choose two.\"
Cunjo is offline  
Old 09-08-2004, 11:00 PM   #6 (permalink)
Wizard Techie
 
Join Date: Apr 2004
Posts: 3,247
Default

well, disable all but the critical processes. in xp just go into services
__________________
If you argue with an idiot he will drag you down to his level and beat you with experience.

I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.

-Robert Asprin
killians45 is offline  
Old 09-09-2004, 02:08 PM   #7 (permalink)
Ultra Techie
 
Join Date: Mar 2004
Posts: 575
Send a message via ICQ to Cunjo Send a message via Yahoo to Cunjo
Default

I just deleted Sonic Cineplayer from the system, as well as MSN+ and a few non-startup items I didn't need. I'll have to wait and see how much it helps; SonicCineplayer seemed to be the cause of some lockups if I tried to close it during the startup process.
__________________
\"I\'ll do it cheap, I\'ll do it fast, or I\'ll do it well. You can only choose two.\"
Cunjo is offline  
Old 09-09-2004, 07:35 PM   #8 (permalink)
Wizard Techie
 
Join Date: Apr 2004
Posts: 3,247
Default

let me know if that works
__________________
If you argue with an idiot he will drag you down to his level and beat you with experience.

I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.

-Robert Asprin
killians45 is offline  
Old 09-11-2004, 08:57 AM   #9 (permalink)
Ultra Techie
 
Join Date: Mar 2004
Posts: 575
Send a message via ICQ to Cunjo Send a message via Yahoo to Cunjo
Default

negative, the problem persists.

It seems to freeze before the ZA pro taskbar icon loads whenever it does. I'm considering uninstalling the firewall. The problem is, I don't still have the registration code for it, and as I understand it, they don't distribute it anymore. Any suggestions? such as a different firewall I can use?
__________________
\"I\'ll do it cheap, I\'ll do it fast, or I\'ll do it well. You can only choose two.\"
Cunjo is offline  
Old 09-12-2004, 05:32 PM   #10 (permalink)
Wizard Techie
 
Join Date: Apr 2004
Posts: 3,247
Default

hmmm... well, XP has a built in firewall. Have you tried to just disable it from starting up?
__________________

__________________
If you argue with an idiot he will drag you down to his level and beat you with experience.

I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.

-Robert Asprin
killians45 is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:37 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.