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Old 05-28-2004, 08:02 AM   #1 (permalink)
Newb Techie
Join Date: May 2004
Posts: 1
Default Need help bad! Please

ok, so here it goes.
I get this error message whenever i try to install something on my computer. It seems to do it on random things because some things install with no problem, but others will not. I right now am trying to install a scanner/copier/printer. I am using windows 2000.

It works fine to print from and copy, but when i go to load the software for the scanner, (which is what i need the most) i get this error at the end of installation.

Could not set file security for file C:\config.msi\. Error: 5 Verify that you have sufficient privileges to modify the security permissions for this file.

Then it goes through the uninstall, so it doesnt work.
Now this is strange because i have full administrative rights.
When i go to search for this file, i cant even find it to see permissions. Im so confused as too what this is.... All help would be appreciated.

Im just so frustrated that i cant install a simple scanner.

confused1 is offline  
Old 05-30-2004, 03:32 PM   #2 (permalink)
Newb Techie
Join Date: May 2004
Posts: 19

if you are running it from a cd, try going the manufacturers web site and downloading the driver. i have had similar problems like that and downloading the driver is almost always the solution.
ckyskate0 is offline  
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