OK - grabbed my sons laptop ( I don't have one) to use during my chemo yesterday. It worked fine -except. It wont and apparently has not properly updated Windows in a long time. Therefore Explorer wont update and neither will his Microsoft office products, etc.
When you try to update it says in the window- "Windows can't update important files and services while the system is using them. Save any open files and restart the computer and then try to check for new updates." It also has a button to (Restart now) in the window.
Last windows updates found =
Microsoft Net framework = 5/15 2014
Microsoft Home and student 2010= 8/16/2014
Microsoft Visual C++ 2010 x68 = 5/12/2012
Microsoft Windows = 6/11/2014
However, I have rebooted several times and it does not change- get the same message when attempting a windows update.
Not my laptop so I don't want to have to do a clean install ,etc.
I think I did check ad turn on Windows services- which somehow got turned off. Trying to remember all I tried to fix it yesterday- but with the meds in the IV, I am a bit foggy about it ..LOL
it is a ASUS laptop ( has an i5-2430 with 6 GB RAM, with a Nvidia GPU 540m (driver = 268.56) and Win7 64 bit home premium). It has a bunch of ASUS software that looks like garbage= ASUS live update says everything is up to date- but has not updated in 2 years either. I don't know much about laptops in general - so don't want to mess it up as it is still functional and he uses it a community college.
Help and a big thanks in advance - as always .
When you try to update it says in the window- "Windows can't update important files and services while the system is using them. Save any open files and restart the computer and then try to check for new updates." It also has a button to (Restart now) in the window.
Last windows updates found =
Microsoft Net framework = 5/15 2014
Microsoft Home and student 2010= 8/16/2014
Microsoft Visual C++ 2010 x68 = 5/12/2012
Microsoft Windows = 6/11/2014
However, I have rebooted several times and it does not change- get the same message when attempting a windows update.
Not my laptop so I don't want to have to do a clean install ,etc.
I think I did check ad turn on Windows services- which somehow got turned off. Trying to remember all I tried to fix it yesterday- but with the meds in the IV, I am a bit foggy about it ..LOL
it is a ASUS laptop ( has an i5-2430 with 6 GB RAM, with a Nvidia GPU 540m (driver = 268.56) and Win7 64 bit home premium). It has a bunch of ASUS software that looks like garbage= ASUS live update says everything is up to date- but has not updated in 2 years either. I don't know much about laptops in general - so don't want to mess it up as it is still functional and he uses it a community college.
Help and a big thanks in advance - as always .
