Help Please!

[gail.adams]

I've been having some issues with my mother's computer (Windows XP).

Instead of starting properly, I receive the message "The logon user interface DLL msgina.dll failed to load. Contact your system administrator to replace the DLL or restore the original DLL."

When I try to restart, this screen returns. I also tried to start in safe mode and do a system restore, but the same screen comes up. Any ideas??

 

[Kharn]

Hi gail, do you have a XP disk?

If you do boot from the disk an enter the recovery console an type CHKDSK /R if that dosent work try a repair installation.

 

[gail.adams]

thanks, I'll try that.

 

[24giovanni]

or get it here

DLL-files.com - Download of msgina

 

[KSoD]

Can just copy the file off the XP Disc to the Windows\system32 folder.

Saxon a Check Disk will only check to see if the hard drive has and bad spots or sectors. Wont really help fix the issue.

You will have to use the Recovery Console to replace the file. I would seriously check into the disk integrity as losing a file essential to windows logon is not a small thing.

 

[Kharn]

Thats why I wanted chkdsk to run first

 

[KSoD]

Yes i figured that out after i took a minute to think about the problem. You were right to suggest that first. I was wrong to jump the gun.