I am looking for a good Customer Relationship Management Software solution. Has MS CRM really worked for anyone out there? Does anyone know if you can integrate it(or others) with a website using java and have it update/add to a contact list? I know there is a lot of crazy things you can do with CRM software. I need to try to implement a CRM pretty soon. Also how easy is it to get something like this going?
Please help! What is your take? What has worked and didnt work for you?
Thanks in advanced!