Originally posted by Spud5437
i have a brand new DVD burner, it a 12x dual layer, DVD+R and DVD-R by LG
Sounds like it's DOA LG 12x dual layer, DVD+/-R Drive.
Contact LG, talk to their computer support line.
Get them to give YOU an RMA number.
And if it within "cooling off period" for the computer store, that it back to the computer story (with proof of purchase) and then get them to replace it for you on the spot.
It's it's out side the cooling, then you are going to need to send it off for RMA.
Otherwise, is the version of Nero 6 the version that came with the drive? If not, try the software that came with the drive.
Or, go to nero's home page and set if there is a software update.