I just recently got a DVD burner, dual format. It's a Pacific Digital 4X. For some reason, it refuses to work. The thing I noticed today when I turned my computer on, is that the green (busy) light is always on. The manual said something could be wrong... Man, would I be pissed! But my conundrum, is that within Roxio DVD Burner, when I try to click on the burn button, the dialog box will show, but I cannot change my device selection to my burner. It has my existing CD-RW there, and it is grayed as so I cannot change it. The directions said to have it either on Pri. slave or Sec. master with nothing else on the cable. It is set on Pri slave. The computer recognizes it and stuff, but it will not work. The funny thing is, maybe I just dont know it, but it didnt come with any drivers. The website has none either. I'm rather upset, because I was so excited when I first got my burner and now it refuses to work. Please, someone help.