Re: Too much RAM.
I have never heard of too much ram. I have heard that a system may not support the ram after a certain amount, but so much or 'too much' that the system doesn't work? Seriously? Maybe if this was windows 95 or 98, but since NT hardware and software manf. make it to where if you have 'too much' ram installed on a system it just won't utilize it all.
Sounds like the type of technician or company that doesn't know squat about computers. Those are the same guys that will try a system restore within 5 minutes of working on your computer, then tell you the only option is to wipe your hard drive completely.