Need help with audio issue
I've got a refurbished HP desktop (running an AMD Athlon Phenom II processor and Windows Vista 64-bit). The computer has a headphone jack on the front. I've noticed an issue -- if a media file is playing and then I plug in the headphones, I get no audio at all. Now, if I open the volume control in the Windows system tray and change the volume, I can hear the "ding" sound Windows makes when stopping at a new volume level -- but, still, no audio from the media file.
In order to get audio from a media file that is already playing, I have to stop the file, close it, and then reopen it. After that, I will finally hear the audio track through my headphones. This happens whether the media file is one my hard drive or is something I'm streaming (such as a YouTube video).
The audio out jack on the back of the computer exhibits the same issue.
Any ideas why this issue occurs? Any suggestions for fixes? Does it seem like a sound card issue or a software/Windows issue?