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Old 08-09-2007, 12:07 AM   #1 (permalink)
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Default Lexmark x5250 issue

one of the printers iv been working on has a weird issue.
When you print a voice says and shows that no connection is available between the computer and the printer. so these are the things i tried:
- reinstalling lexmark driver 6 times
- tried 3 different usb cables
- tried different usb ports
- reseting the printer, unplugging/plugging usb to printer
- calling those Lexmark support foreigners

The thing is that its recognized everywhere in the computer for e.g when you click on Printers and faxes it shows up bold, Device Manager : recognized in port usb001

The support technician is a amateur dumn a55 and didnt help anything but tell me to unplug and plug the usb 50 times and restarting the computer. 1hr waisted with him -.-

So pretty much its recognized everywhere but when it comes to printing a pop up with a voice says " connection not available between computer/printer "

any ideas? i was thinking something when wrong with the registry
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Old 08-09-2007, 01:24 AM   #2 (permalink)
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Default Re: Lexmark x5250 issue

Can you try it with friends computer to confirm that it is only your machine?
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Old 08-10-2007, 11:17 AM   #3 (permalink)
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Default Re: Lexmark x5250 issue

i might bring in my laptop there and see if its 100&#37; the computer not the printer
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Old 08-11-2007, 12:16 AM   #4 (permalink)
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Default Re: Lexmark x5250 issue

nope its the computer , something might of gotten corrupt , what could of gotten corrupt?
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Old 08-11-2007, 12:32 AM   #5 (permalink)
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Default Re: Lexmark x5250 issue

Drivers most likely. Disconnect the printer, remove the software and uninstall the drivers. Then try again using a different usb port.
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Old 08-11-2007, 09:02 AM   #6 (permalink)
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Default Re: Lexmark x5250 issue

also if you have a registry cleaner, it may help to run that agter uninstalling the software and driver, so it cleans out the crap so it's not leaving a trail. good Luck!
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Old 08-11-2007, 12:31 PM   #7 (permalink)
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Default Re: Lexmark x5250 issue

Quote:
Originally Posted by poorman View Post
Drivers most likely. Disconnect the printer, remove the software and uninstall the drivers. Then try again using a different usb port.
DID that already couple times still nothing, gets recognized everywhere but when it comes to printing a pop up come up and says " Communication Not available"
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Old 08-11-2007, 12:35 PM   #8 (permalink)
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Default Re: Lexmark x5250 issue

Quote:
Originally Posted by Wverb0783 View Post
also if you have a registry cleaner, it may help to run that agter uninstalling the software and driver, so it cleans out the crap so it's not leaving a trail. good Luck!
Well i tried that once after i uninstalled it, then i restarted the system, and tried again installing it but no luck

its my cousins computer and he said it worked before like couple weeks ago, i went on his computer and spotted 4 Trojans Quarantined in the anti-virus program.

could that might of corrupted something? im running out of ideas .......
i might start looking at formating , pain in the ***
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