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Old 02-06-2010, 02:53 PM   #1 (permalink)
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Join Date: Feb 2010
Posts: 1
Unhappy DVD/RW CANNOT read DVD's. HELP!

Manufacturer: Gateway
Model: NV58 Series
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
Installed memory (RAM): 4.00 GB
System type: 64-bit Operating System
Pen and Touch: No Pen or Touch Input is available for Display
Operating System: Windows 7 Home Premium

My problem is that whenever I insert a DVD, it tries to read it for about 3 - 4 times and then says "Please insert a disk into DVD RW Drive [D:].".

I've tried many different DVD's, each one worked perfectly in a normal DVD player.

I can't even 'explore' the DVD files.

Whenever I insert a blank DVD-R disk, it tells me to 'format' it, where there's 2 options:
- Make it a storage file (like a USB)
- Burn CD/DVD in it
I can burn DVD's perfectly fine, but the problem here is it won't let me watch it in my laptop, it only works when I play the it in DVD players.

[EDIT] Now it doesn't even let me format it. It cannot find the disk for some reason... "Please insert disk into DVD RW Drive [D:]." :\

[EDIT] I haven't made a backup yet for Windows [Windows Backup]. It says "Windows need backup CD/DVD or USB drive to continue" in my important message in 'PC issues'. It says my 'Location: [D:] TSSTcorp CDDVDW TS-L633C' is Disconnected, I dunno' if that helps.
[EDIT2] It's not 'Disconnected' anymore. =]

What are some problems that could've caused/could be causing this?
What is the worst case scenario that I'm gonna' have if I can't fix this?
What is the last resort to fixing this? (ex. System Reformat)

I'm pretty noob at these types of computer problems so I really need help! Thanks!

TheGosuBox is offline  
Old 02-06-2010, 04:43 PM   #2 (permalink)
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Join Date: Mar 2007
Location: -Trinidad- and Tobago, Caribbean.
Posts: 1,750
Default Re: DVD/RW CANNOT read DVD's. HELP!

Could be that your DVD drive connection is faulty; you can open up your PC and make sure the cables hooked up to it is correctly connected.

Worst case scenario, just buy a new DVD-RW drive and try it out (assuming nothing else is affected). If that don't work, then something is really wrong .

Last resort would be either buy a new DVD-RW drive or reformat the whole system to make sure it's not a software issue.

That's all I can think about right now, wait for some other users' suggestions to make sure I'm on the correct line.
Need to update my siggy!
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