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Old 08-16-2012, 01:30 PM   #1 (permalink)
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Default Complete computer lock-down and peripheral failure

Hello there, I was hoping that somebody here in the forum could help me with an issue that keeps occurring for me.

Basically what happens is the computer suddenly stops all functions. The display goes off, the speakers make a buzzing sound, the mouse is unresponsive, the keyboard doesn't work and the disc drive stops also. I cannot shut the computer down by pressing the power button and waiting, however I can shut it down by pressing and holding the power button to shut it down.

This only seems to occur when I am playing Total War: Shogun II currently and not as a result of me clicking anything etc. ( The game can be idle and this can still develop ). I can play any other game without this arising. Also, in the past I could play this game for as long as I wanted and nothing would happen like this, but now it happen indefinitely between 30 minutes and 60 minutes into gameplay.

Here are my computer specifications:

Windows 7 (64-bit)
Intel i5-2500K @ 3.30GHz
Arctic Cooling Freezer 7 Pro Rev.2
ASUS 1155 P8P67 REV 3.0
8GB Ripjaws DDR3 1600MHz
Nvidia Geforce 460GTX
Samsung 1TB Hard Drive
Onboard Audio
Powercool Modular 550W


Any help would be much appreciated, thank you!
P.S. I went about taking some HWMonitor screenies before and during/just after closing the game of my system if it helps?
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Old 08-17-2012, 08:54 AM   #2 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

Please post those screens. After the first read through I first thought of the game being corrupt, so you might want to try reinstalling the game. Another issue I was thinking about was overheating which can cause freezing. How are you temperatures for the CPU and GPU like from HWMonitor?
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Old 08-18-2012, 07:28 AM   #3 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

Left is before launching, right is after having been on the game for not long.
[table="width: 500, align: left"]
[tr]
[td]Attachment 5375[/td]
[td]Attachment 5374[/td]
[/tr]
[tr]
[td]Attachment 5379[/td]
[td]Attachment 5376[/td]
[/tr]
[/table]




Many thanks,
FairPlay
Attached Images
File Type: png 1Capture.PNG (6.8 KB, 23 views)
File Type: png Capture.PNG (6.4 KB, 23 views)
File Type: png 1Capture2.PNG (5.0 KB, 23 views)
File Type: png Capture2.PNG (4.5 KB, 24 views)
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Old 08-18-2012, 08:56 AM   #4 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

Can't see the numbers. Use Windows 7's Snipping Tool. Select the area you want, save, and then upload here.
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Old 08-18-2012, 10:27 AM   #5 (permalink)
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Default

Left is before launching, right is after having been on the game for not long.
[table="width: 500, align: left"]
[tr]
[td]Attachment 5380[/td]
[td]Attachment 5381[/td]
[/tr]
[tr]
[td]Attachment 5382[/td]
[td]Attachment 5383[/td]
[/tr]
[/table]




Many thanks,
FairPlay

Left is before launching, right is after having been on the game for not long.
[table="width: 500, align: left"]
[tr]
[td]Attachment 5384[/td]
[td]Attachment 5385[/td]
[/tr]
[tr]
[td]Attachment 5386[/td]
[td]Attachment 5387[/td]
[/tr]
[/table]




Many thanks,
FairPlay

Left is before launching, right is after having been on the game for not long.
[table="width: 500, align: left"]
[tr]
[td]Attachment 5388[/td]
[td]Attachment 5389[/td]

[/tr]
[/table]




Many thanks,
FairPlay

Sorry for all the posts!
Attached Images
File Type: png 1Capture3.PNG (3.6 KB, 23 views)
File Type: png 1Capture4.PNG (9.0 KB, 24 views)
File Type: png Capture3.PNG (3.6 KB, 23 views)
File Type: png Capture4.PNG (8.3 KB, 23 views)
File Type: png Capture5.PNG (3.1 KB, 23 views)
File Type: png 1Capture5.PNG (3.3 KB, 23 views)
File Type: png Capture6.PNG (3.6 KB, 23 views)
File Type: png 1Capture6.PNG (3.6 KB, 24 views)
File Type: png Capture7.PNG (9.8 KB, 24 views)
File Type: png 1Capture7.PNG (10.0 KB, 23 views)
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Old 08-18-2012, 10:46 AM   #6 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

Your Video card is overheating. The temp on it is 71C or 159F. The CPU is up to 46C or 114F which is high, but not to bad. It sounds as if the video card is breaking the temp threshold and causing the system freeze.
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Old 08-18-2012, 03:32 PM   #7 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

71 for a GPU isn't that terribly high. It could be contributing yes, but it's not that high.

Try cleaning out the dust from the GPU's fans, and download something like EVGA Precision and crank up the fan to see if you can cool it down a bit.
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Old 08-19-2012, 06:10 AM   #8 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

Right, thanks for your responses KSoD and carnageX, I'll try cleaning up my GPU and system of dust collection and see how that fairs up. If there's any changes, I'll post them. Thanks for recommending me EVGA Precision also!

Many thanks for your help!
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Old 08-19-2012, 01:05 PM   #9 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

Glad to help, let us know how it turns out.
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Old 08-20-2012, 07:47 AM   #10 (permalink)
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Default Re: Complete computer lock-down and peripheral failure

May I also ask, to which temperature am I hoping to achieve the GPU to get to?
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