Win 7 doesnt instal phone usb driver

[bennyy]

Hello . I have a problem with my pc not being able to install usb drivers for my phone (samsung gt-7580). I tried almost everything I could find on internet. Tried uninstalling and installing driver, tried downloading manualy drivers, tried programs like drivereasy. In device manager I have exclamation mark on CDC serial, and on my phone driver, tried updating cdc online and browsing my computer, but doesnt find a thing, but when I tried updating my phone driver, it ether says : "Windows found driver software for your device but encountered an error while attempting to install it." or it starts installing driver but my win 7 end up crashing . please help me .. this is starting to be incredibly annoying...

 

[carnageX]

Firstly, I'd suggest try using a different USB port. If you're using a port on the front, try using one on the back.

 

[Joe C]

Have you tried Samsung Kies? It's an app to use your phone on your pc to transfer files

Connecting with Samsung Kies
Samsung Kies is a computer application that manages media contents and personal
information with Samsung devices. Download the latest Samsung Kies from the Samsung
website.
1 Connect the device to the computer using the USB cable.
Samsung Kies launches on the computer automatically. If Samsung Kies does not launch,
double-click the Samsung Kies icon on the computer.

2 Transfer files between your device and the computer.
Refer to the Samsung Kies help for more information

PDF here:
http://downloadcenter.samsung.com/c...-S7580_UM_EU_Jellybean_Eng_Rev.1.1_131113.pdf

And Kies here:
Kies | SUPPORT | SAMSUNG

 

[bennyy]

tried that, tried different cable, I also actived usb debugging on phone

 

[bennyy]

And I tried Samsung Kies, I also tried Mobogenie but same problem- programs can't connect to my phone..

 

[Trotter]

Google for Samsung USB drivers. I had to search to find the USB drivers for the Samsung Centura I used to have.

Sent from my SGH-T959 using TechForums

EDIT: This is probably the one you need- LINK

 

[bennyy]

Thank you for your time searching that. I tried that , but for some reason I keep getting this error. First I installed with my phone plugged in, but than I saw this error, I did what its said to do, but still after that I keep getting this error.

 

[Joe C]

Are you installing the driver before you plug in the usb for the phone? Sometimes a driver won't install properly if the device is connected, try installing the driver first and after a reboot plug in the usb for the phone. Your anti-virus/anti-malware software can interrupt a driver installation too, you should turn those off during the driver install

 

[bennyy]

haha all I needed is to turn off anti-virus.. THANK U SO MUCH