I have an issue where my internet connection will randomly slow down and maintain a ping of about 700 for anywhere from a half an hour to 4 hours. When I reset my modem, it will fix the issue for about 5 minutes, at which point it will begin to slow down again. When the issue does begin to go away, my ping slowly drops down to normal again over the course of about 10 minutes. I have also once had my connection go out completely, but reseting the modem fixed that issue without any further problems.
My ISP is SBC Global, and I have a DSL connection. Could there possibly be a problem with the modem itself? It is a few years old I think, and I wonder if it might just be dying on me slowly. Secondly, could there possibly be a problem with my modem interfacing with SBC's router that would require me to either replace my modem or require SBC to fix something? The last option (it's SBC's fault!) has been explored already, and SBC has claimed that when they check it there are no connectivity issues.
Any thoughts or suggestions would be greatly appreciated. If you want more info, I'll try to answer your questions as best I can. Thanks!
My ISP is SBC Global, and I have a DSL connection. Could there possibly be a problem with the modem itself? It is a few years old I think, and I wonder if it might just be dying on me slowly. Secondly, could there possibly be a problem with my modem interfacing with SBC's router that would require me to either replace my modem or require SBC to fix something? The last option (it's SBC's fault!) has been explored already, and SBC has claimed that when they check it there are no connectivity issues.
Any thoughts or suggestions would be greatly appreciated. If you want more info, I'll try to answer your questions as best I can. Thanks!