I have a computer that occasionally when coming out of having the work station locked (control alt delete, "lock computer") the machine will blue screen. This is the only time it occures and it does not happen every time. some times it takes as many as 14 tries to get the issue to recreate. the message is Stop 0x000000C2 - Bad Pool Caller.
this is some info i got from the minidump file:
BugCheck C2, {7, cd4, 2360003, 84f836a0}
Unable to load image KMW_SYS.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for KMW_SYS.sys
*** ERROR: Module load completed but symbols could not be loaded for KMW_SYS.sys
Probably caused by : KMW_SYS.sys ( KMW_SYS+2dba )
I have ran HP.com online diagnostics on the ram and the hard drive. also reinstalled SP2 and updated the bios.
Any ideas?
this is some info i got from the minidump file:
BugCheck C2, {7, cd4, 2360003, 84f836a0}
Unable to load image KMW_SYS.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for KMW_SYS.sys
*** ERROR: Module load completed but symbols could not be loaded for KMW_SYS.sys
Probably caused by : KMW_SYS.sys ( KMW_SYS+2dba )
I have ran HP.com online diagnostics on the ram and the hard drive. also reinstalled SP2 and updated the bios.
Any ideas?
