my brother just got this new mp3 player that is a "MTP device"..it is made my centon and is the 2gig model. It seems to work fine and functions when i turn it on, but when i got to add music to it (plug it into the usb port) windows tells me that there is a device that has just been pluged in(found new hardware) and knows that it is some kind of MTP device, and then it tries to find some software to recognize the mp3 player but when i search nothing comes up..and it says that there was an error with the installation or somthing like that.
We tested the mp3 player with her laptop(who was also using windows service pack 2 with updated media player) and everything worked fine, it gave her the option to put music and files onto the mp3 player.
Also i need to add that I think we have windows updated and I did search for some drivers off of microsoft.com and i think i found some but still nothing works.
Please I really need some help!
Thanks in advance.
We tested the mp3 player with her laptop(who was also using windows service pack 2 with updated media player) and everything worked fine, it gave her the option to put music and files onto the mp3 player.
Also i need to add that I think we have windows updated and I did search for some drivers off of microsoft.com and i think i found some but still nothing works.
Please I really need some help!
Thanks in advance.