Dealing with ISP's suck. When I first got my ADSL connection, I had the service for about a month before I even got connected. It just wouldn't connect.
They told me to try another computer, I did. Then they told me to try another network cable. I did. Then another modem. Another network card, another phone line. Still
So they decide to send a technician out. He says it works perfect, and I should have no problems. But he doesn't try to connect with a computer. He just uses a little handheld doohickey to connect to the local office 2 houses away, not the main ISP office 900km away.
So I drag my computer, my modem, my cables all to my friends house. I set it up. It works. I drag it all back home, call Aliant again, telling them it cannot
be my fault that it doesn't connect. So the Aliant guy keeps me on the phone insisting
that he lead me through a checklist, installing the software, checking the network card settings, as if I didn't know about any of it. I tell him I've already done that, and that I know enough about computers. He makes me go through the checklist anyway, and I go along with it, simply because I want my internet connection that bad.
So it still doesn't connect. The guy on the phone says he will send another
technician. Five days later, he comes. Sits around for FOUR hours on his laptop, baffled by why it won't connect. He makes a call to the main ISP office. They forgot to activate my ISP account
Nevertheless, I still get charged for 5 hours of long distance, and the fee's for the two technician visits. If there was an alternate ISP service, I would switch without a second thought. However, they've got somethin' like a frickin' monopoly here, since this is a rural area.
Oh well. Atleast there's no cap on my bandwidth. And I'll frickin' well use it to it's full potential too