So our (maybe all?) cell phone carrier has switched to VoLTE, and we can not make or receive phone calls. I have spent several sessions, the last one lasting over 90 minutes with one of their agents, and we could not make our phones work. I don't know if the problem is our phones, or settings. and apparently they do not know either. I really need some help. our phones are Motorola G 5 Plus. so they are not brand new. our carrier is TracFone (I know) but it is what we can afford, and we don't need top shelf performance. what I have gathered is they have switched to VoLTE. I believe that our phones do LTE, but I don't know if they are VoLTE capable. I'm not completely against getting new phones if it is necessary, but we are on a small fixed income, so any place we can save $$$ we need to. does anyone know if we need new phones? or how to fix this issue? it's driving me insane, and worse, I have a teenage daughter and wife who cannot live without their phones! H E L P ! ! !