I'm rebuilding my computer that fatily crashed on me about two years ago...the whole works...motherboard, CPU, drives, graphic cards, PSU, etc.. The thing is, I realized as I was installing my original UPGRADE version of Windows XP, that I'd lost my Win 98 disc that I used to install it originally.
No problem...I'd just call Microsoft, explain my situation and they'd send me the files I needed to get the program installed. After all, I'd already installed, registered, and activated the program before so they should be able to verify I wasn't trying to pull a fast one.
WRONG! Tech support was unsympathetic and despite my plea to "prove my legitimacy by giving them detailed info on my last (the crashed) system, they simply suggested I purchase a full version of the program I already rightfully owned.
Well...that just doesn't seem fair. Anyway, now I'm looking to the computer community for help before I give in to Microsofts strong arm tactics.
Are there files available for download to get my UPGRADE version of XP installed? It will still need to be activated but I think that is doable with Microsoft's help. My email address is portcapt@aol.com.
No problem...I'd just call Microsoft, explain my situation and they'd send me the files I needed to get the program installed. After all, I'd already installed, registered, and activated the program before so they should be able to verify I wasn't trying to pull a fast one.
WRONG! Tech support was unsympathetic and despite my plea to "prove my legitimacy by giving them detailed info on my last (the crashed) system, they simply suggested I purchase a full version of the program I already rightfully owned.
Well...that just doesn't seem fair. Anyway, now I'm looking to the computer community for help before I give in to Microsofts strong arm tactics.
Are there files available for download to get my UPGRADE version of XP installed? It will still need to be activated but I think that is doable with Microsoft's help. My email address is portcapt@aol.com.
