Unable to query Host name

[Celegorm]

Odds are against this one, but I have seen it make a difference: Have you tried a new internet cable?

Also, how is her computer connected to the internet? Is it connected to a router and or a Cable/DSL modem? Make sure power to both of those are on (if they exist at her house). If she is connected to a router, try plugging into a different switch on the router. Also (still if she's on a router) can other computers connect to the internet?

 

[schultzy]

id draw a map of the infrastructure but yer im not good at art
its a dsl modem, connecting to a router and i have tried a different cable and different port on the router, also i am on the second computer in the house this very instant, so that shuld explain that it works lol
im clueless, and i work at a coputer repair shop, neva seen this, (seen like it, but neva exact problem)

 

[Celegorm]

Sounds like it could be a dead network card then, that is really the only thing left.

Before we go that route though, try going into safe mode with networking, that way we can virtually guarantee a software conflict is not the problem.

 

[schultzy]

neva thought of that, lol thanks, also the 1394 connection does the same thing so wouldnt that rule out network card?

 

[Celegorm]

Lol For the the 1394 connection is always connected.... Even when my computers are not connected to a network. It might rule it out, but I really don't know.

You said you work in a PC shop correct? With where I work, I can bring in my computer to throw in a part to test things, are you able to do that where you work? That way, if all else fails you could bring the computer into your work and give a new card a test before you buy one.

 

[schultzy]

Safe mode didnt do a thing grrr
yes i can, cause im good friends with ma boss, i have anetwork card at home anyway, i mite try that

 

[Computer Head]

Let us know what you find.

 

[schultzy]

trying network card just gote thrown out the window cause its under warranty, and i dont want to void it

 

[Computer Head]

Yeah, don't do that. Have you tried an external NIC? That should do the trick on narrowing down that issue, if you have one to begin with.

 

[Celegorm]

Yeah, don't do that. Have you tried an external NIC? That should do the trick on narrowing down that issue, if you have one to begin with.

Never even though of that myself. I was about to say he was outta luck then.