At work we have a server that hosts our QuickBooks, Act! and UPS Worldship databases. When we turn on a computer, that needs to connect to those databases, we get an error stating:
The system cannot connect to the shared files. Either these files are missing or there is a problem with your network connection (Z:\UPS\WSTD).
Now if we go into My Computer and double click on the mapped drive (Z we are able to gain access to the drive and then if we go to open up Worldship again, it works perfectly.
Is there a reason that we have to manually access the drive first? The reason I ask is because this doesn't happen for other programs and it only happens on 1 computer out of the 4 that access Worldship. Is there a way to automatically make the computer check the network drive and maybe kind of look through it so we don't have to manually open the drive first?
The system cannot connect to the shared files. Either these files are missing or there is a problem with your network connection (Z:\UPS\WSTD).
Now if we go into My Computer and double click on the mapped drive (Z we are able to gain access to the drive and then if we go to open up Worldship again, it works perfectly.
Is there a reason that we have to manually access the drive first? The reason I ask is because this doesn't happen for other programs and it only happens on 1 computer out of the 4 that access Worldship. Is there a way to automatically make the computer check the network drive and maybe kind of look through it so we don't have to manually open the drive first?