Troubleshooting Bluescreens
- Thread starter Jweegee
- Start date
Sorry for being gone for w a while, but yeah I get them pretty often, but it depends on what I'm doing. If I am doing anything demanding for my computer it happens more then, but it still happens when I'm just browsing the web and such. I have noticed though that it occurs a lot when switching out of fullscreen apps specifically. I also tried under safe mode with networking and the bluescreens still happened.
Ok some more info, the system automatically tried to do a disk check after this one bluescreen, but as soon as it initiated the disk check, it went into a 0x74, which I haven't seen before and then tried to do another disk check which resulted in the same thing. Is this pointing to the hard drive being the problem?
Ok so I had a few more, but I've noticed that they happen at very specific times:
0x7A: this one occurs only during solo queue of PUBG so I'm going to assume that one is probably related to the game
0xF4: this one occurs when I try to download files from game stores (steam and origin). I can download really big files from chrome or wherever, but for some reason my computer doesn't like downloading things from these kinds of software. It doesn't occur instantly, so when downloading games I download lets say 10% then bluescreen, then start again and so on until I've finished downloading it. I thought it might have been steam, but it occured on origin and uplay too so I'm not sure what that one is. thoughts?
0x7A: this one occurs only during solo queue of PUBG so I'm going to assume that one is probably related to the game
0xF4: this one occurs when I try to download files from game stores (steam and origin). I can download really big files from chrome or wherever, but for some reason my computer doesn't like downloading things from these kinds of software. It doesn't occur instantly, so when downloading games I download lets say 10% then bluescreen, then start again and so on until I've finished downloading it. I thought it might have been steam, but it occured on origin and uplay too so I'm not sure what that one is. thoughts?
I don't remember - have you tried a different SATA cable?
Have you also tried a different SATA port?
Have you also tried a different SATA port?
Code:
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa800e865b10, fffffa800e865df0, fffff800049c7600}
ETW minidump data unavailable
Probably caused by : hardware_disk
Followup: MachineOwner
---------
14: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e865b10, Terminating object
Arg3: fffffa800e865df0, Process image file name
Arg4: fffff800049c7600, Explanatory message (ascii)
Debugging Details:
------------------
ETW minidump data unavailable
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23807.amd64fre.win7sp1_ldr.170512-0600
SYSTEM_MANUFACTURER: ASUS
SYSTEM_PRODUCT_NAME: All Series
SYSTEM_SKU: All
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1203
BIOS_DATE: 12/10/2014
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: X99-A
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: fffffa800e865b10
BUGCHECK_P3: fffffa800e865df0
BUGCHECK_P4: fffff800049c7600
PROCESS_NAME: wininit.exe
CRITICAL_PROCESS: wininit.exe
EXCEPTION_RECORD: fffff88002c53a38 -- (.exr 0xfffff88002c53a38)
ExceptionAddress: 0000000077228305
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 00000000ffee3900
Parameter[2]: 00000000c000000e
Inpage operation failed at 00000000ffee3900, due to I/O error 00000000c000000e
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
CPU_COUNT: 10
CPU_MHZ: bb6
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3f
CPU_STEPPING: 2
CPU_MICROCODE: 6,3f,2,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
CURRENT_IRQL: 0
EXCEPTION_CODE_STR: c0000006
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000000ffee3900
EXCEPTION_PARAMETER3: 00000000c000000e
IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
BUGCHECK_STR: 0xF4
EXCEPTION_STR: 0xc0000006_c000000e
FAULTING_IP:
+0
00000000`77228305 ?? ???
ANALYSIS_SESSION_HOST: MAKO
ANALYSIS_SESSION_TIME: 06-25-2017 21:40:38.0759
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
STACK_TEXT:
fffff880`02c52e58 fffff800`04a50ec2 : 00000000`000000f4 00000000`00000003 fffffa80`0e865b10 fffffa80`0e865df0 : nt!KeBugCheckEx
fffff880`02c52e60 fffff800`04a0e75b : 00000000`00000001 fffffa80`0ee1ab50 fffffa80`0e865b10 00000000`00e81400 : nt!PspCatchCriticalBreak+0x92
fffff880`02c52ea0 fffff800`04977a84 : 00000000`00000001 ffffffff`ffffffff fffffa80`0e865b10 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x26fa6
fffff880`02c52ef0 fffff800`046bd0d3 : ffffffff`ffffffff fffffa80`0ee1ab50 fffffa80`0e865b10 00000000`00e80d80 : nt!NtTerminateProcess+0x284
fffff880`02c52f60 fffff800`046b9690 : fffff800`046fa5a5 fffff880`02c53a38 fffff880`02c537a0 fffff880`02c53130 : nt!KiSystemServiceCopyEnd+0x13
fffff880`02c530f8 fffff800`046fa5a5 : fffff880`02c53a38 fffff880`02c537a0 fffff880`02c53130 fffff880`02c53a38 : nt!KiServiceLinkage
fffff880`02c53100 fffff800`046bd4ce : fffff880`02c53a38 00000000`c0000006 fffff880`02c53ae0 00000000`ffeefb88 : nt!KiDispatchException+0x534
fffff880`02c53900 fffff800`046bc03a : 00000000`00000000 00000000`ffee3900 00000000`00ea7d01 00000000`00f00000 : nt!KiExceptionDispatch+0xce
fffff880`02c53ae0 00000000`77228305 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00e814a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77228305
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: d53ccc63b80c1b1d6d72201769dc76bd2f253790
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c1f9c59a443607664e28ac0772aa6446c4d964bb
THREAD_SHA1_HASH_MOD: 9f457f347057f10e1df248e166a3e95e6570ecfe
FOLLOWUP_IP:
+0
00000000`ffee3900 ?? ???
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware_disk
IMAGE_NAME: hardware_disk
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: X64_0xF4_wininit.exe_BUGCHECK_CRITICAL_PROCESS_ee1ab50_IMAGE_hardware_disk
BUCKET_ID: X64_0xF4_wininit.exe_BUGCHECK_CRITICAL_PROCESS_ee1ab50_IMAGE_hardware_disk
PRIMARY_PROBLEM_CLASS: X64_0xF4_wininit.exe_BUGCHECK_CRITICAL_PROCESS_ee1ab50_IMAGE_hardware_disk
TARGET_TIME: 2017-06-25T16:59:44.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-05-12 12:49:14
BUILDDATESTAMP_STR: 170512-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23807.amd64fre.win7sp1_ldr.170512-0600
ANALYSIS_SESSION_ELAPSED_TIME: 2fc
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xf4_wininit.exe_bugcheck_critical_process_ee1ab50_image_hardware_disk
FAILURE_ID_HASH: {1b684b75-ae89-2b01-5687-b7a68eaa84ce}
Followup: MachineOwner
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