SP2 caused crash

thewolfe1

Solid State Member
Messages
9
SP2 caused crash

A friend installed the SP2 patch for Windows XP and when it rebooted it only goes to the splash screen.

He can get a menu by using F8 as follows:
safe mode
safe mode with the network
safe mode command prompt
enable boot logging
enable VGA mode
last known good configuration
director services restore mode (Windows domain controller only)
debugging mode
disable automatic restart on systems failures

Using safe mode only gets back to the splash screen.
Last known good configuration doesn't do anything.

Can he use his Windows XP CD to repair problems or install over itself?

Can he use someone else's restore backup disk, he doesn't have one of his own?

What say you?
 

airiox

Fully Optimized
Messages
2,692
Yes I had this happen. I hate SP2 and so tried to install it. And this was when I was trying to upgrade my video cards. SO my drivers were messed up. The computer crashed half way through the unistall and didnt boot up.

So I used to repair CD to repair it and it worked. I ended up reinstalling XP after I got my new video card becuse the repaired version was runnin slow.
 

thewolfe1

Solid State Member
Messages
9
Used the XP CD and he's "up & running" again.

Not sure what to do w/ updates that were erased by the re-install and before he tried SP2.

Does he need to install "critical updates" to get up to date before he tries SP2 or will SP2 update him with only SP1 installed.
 

airiox

Fully Optimized
Messages
2,692
I dont think so. SP2 should take care of everything. I finally installed it after my friend hooked up his computer that was infected with a trogan.

SO even though I hate the thing it has treated me nicely.
 
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