We have been having a debate here about the merits of spanish speaking Customer Service Representatives.
My opinion is that speaking spanish is an ability that is in demand where we work and therefore should be compensated for. Here where we work there is a seperate spanish queue, and the spanish speaking reps get put in it, and therefore take more calls, yet make the same wages as everyone else.
Just wondering what some of your opinions on the subject are?
My opinion is that speaking spanish is an ability that is in demand where we work and therefore should be compensated for. Here where we work there is a seperate spanish queue, and the spanish speaking reps get put in it, and therefore take more calls, yet make the same wages as everyone else.
Just wondering what some of your opinions on the subject are?