Thanks for the reply, yes the box is ticked, I don't have any file cleaning software, I use AVG and Magic Defrag but always have. I think the problem may have started after the last Vista update, any help will be much appreciated as I use Hotmail a lot and it's becoming very boring having to type in user name and password every timeDo you use any temp file cleaning software like Ccleaner? If you run that periodically it will annoy you lol. Also if you check in IE or FireFox go to Tools>Options>Privacy Tab> then make sure the box is checked for remember what i have entered in search bar and forums. This should help, let me know what happens.