My housemate has a packard bell laptop running Windows Vista, updates were applied over the weekend and now we have two problems:
When you login past the username and password screen the screen goes into loop like it is appearing to be installing updates but it just goes to a loop for ages and doesnt so anything.
Also when you log into safe mode, a message comes up all the time saying Windows Exploerer has stopped working. I can get it to last for a few mins before it comes back.
I have tried restore point to a week ago, last known good config, in safe mood ran cc cleaner.
All I need to do before I format the laptop is to copy the pictures folder but when I do this through commaand prompt using Xcopy the pictures appear to copy but they arent on the externall hard disk drive!
Help!!!
When you login past the username and password screen the screen goes into loop like it is appearing to be installing updates but it just goes to a loop for ages and doesnt so anything.
Also when you log into safe mode, a message comes up all the time saying Windows Exploerer has stopped working. I can get it to last for a few mins before it comes back.
I have tried restore point to a week ago, last known good config, in safe mood ran cc cleaner.
All I need to do before I format the laptop is to copy the pictures folder but when I do this through commaand prompt using Xcopy the pictures appear to copy but they arent on the externall hard disk drive!
Help!!!