I'm new to this forum and to forums in general. I am at the end of my ability to solve this problem. I have read at least 100 posts and tried everthing imaginable. Can anyone help? I recently had some malware issues and ultimetely performed a repair re-installation of XP home on my desktop. I can't get XP to recognize the sound card. Device manager says it's there and working. No conflicts. I will attempt to attach a Lavalys report below. Most of what I tried so far:
Re-Installed the card using the original CD
Tried a different card from another computer known working
Tried the original card in another computer to verify it works OK
Tried to install card after repair install of XP before updating to SP3
Tried to install after updating to SP3
Tried moving PCI cards around
Disabled on board audio in BIOS
Verified Windows Audio started in services
Tried several different drivers from both Creative Labs and Dell
Re-installed the chipset drivers from Intel
Installed new CMOS battery
I'm sure I have done some other things but I'm so exhausted by this I can't recall everything. I am able to get some sound using the DirectX diagnostic utility. On the sound tab it fails saying there is no driver, but on the music tab when you select the Soundblaster music port it plays the sample. On the Microsoft synthesizer port it says no driver found.
Can anyone help?
Summary
--------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MAINCOMPUER (Dell Super Machine)
User Name Leo Castiglione
Motherboard:
CPU Type Intel Pentium 4 530, 3000 MHz (15 x 200)
Motherboard Name Dell Dimension 8400
Motherboard Chipset Intel Alderwood i925X
System Memory 2048 MB (DDR2 SDRAM)
BIOS Type Phoenix (07/07/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter RADEON X300 Series (128 MB)
Video Adapter RADEON X300 Series (128 MB)
3D Accelerator ATI Radeon X300 (RV370)
Monitor Dell E193FP [19" LCD] (G656649NL5AB)
Multimedia:
Audio Adapter Creative SB Live! 24-bit Sound Card
Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Intel(R) 82801FR SATA AHCI Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD1600JD-75HBB0 (149 GB, IDE)
Optical Drive LITE-ON LTR-48327S (48x/32x/48x CD-RW)
Optical Drive PHILIPS DVD+-RW DVD8631 (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status Unknown
Partitions:
C: (NTFS) 148930 MB (109979 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Port Mouse (IntelliPoint)
Network:
Network Adapter Broadcom NetXtreme 57xx Gigabit Controller (192.168.1.101)
Modem Intel(R) 537EP V9x DF PCI Modem #2
Peripherals:
Printer Canon MP530 FAX
Printer Canon MP530 Series Printer
Printer Fax
Printer PageManager PDF Writer
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
Re-Installed the card using the original CD
Tried a different card from another computer known working
Tried the original card in another computer to verify it works OK
Tried to install card after repair install of XP before updating to SP3
Tried to install after updating to SP3
Tried moving PCI cards around
Disabled on board audio in BIOS
Verified Windows Audio started in services
Tried several different drivers from both Creative Labs and Dell
Re-installed the chipset drivers from Intel
Installed new CMOS battery
I'm sure I have done some other things but I'm so exhausted by this I can't recall everything. I am able to get some sound using the DirectX diagnostic utility. On the sound tab it fails saying there is no driver, but on the music tab when you select the Soundblaster music port it plays the sample. On the Microsoft synthesizer port it says no driver found.
Can anyone help?
Summary
--------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MAINCOMPUER (Dell Super Machine)
User Name Leo Castiglione
Motherboard:
CPU Type Intel Pentium 4 530, 3000 MHz (15 x 200)
Motherboard Name Dell Dimension 8400
Motherboard Chipset Intel Alderwood i925X
System Memory 2048 MB (DDR2 SDRAM)
BIOS Type Phoenix (07/07/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter RADEON X300 Series (128 MB)
Video Adapter RADEON X300 Series (128 MB)
3D Accelerator ATI Radeon X300 (RV370)
Monitor Dell E193FP [19" LCD] (G656649NL5AB)
Multimedia:
Audio Adapter Creative SB Live! 24-bit Sound Card
Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Intel(R) 82801FR SATA AHCI Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD1600JD-75HBB0 (149 GB, IDE)
Optical Drive LITE-ON LTR-48327S (48x/32x/48x CD-RW)
Optical Drive PHILIPS DVD+-RW DVD8631 (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status Unknown
Partitions:
C: (NTFS) 148930 MB (109979 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Port Mouse (IntelliPoint)
Network:
Network Adapter Broadcom NetXtreme 57xx Gigabit Controller (192.168.1.101)
Modem Intel(R) 537EP V9x DF PCI Modem #2
Peripherals:
Printer Canon MP530 FAX
Printer Canon MP530 Series Printer
Printer Fax
Printer PageManager PDF Writer
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
