Prodigy146
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Ok i orginally posted this in a different thread but after i was in a live chat, i am convinced this video card will be a doa.
My orginal OP:
Newegg live chat:
Initial Question/Comment: Products
6:48:02 PM System
Linda has joined this session!
6:48:07 PM Linda:
Hello my name is Linda. How may I help you today?
6:49:06 PM Curtis Rolland:
Hi, i bought an open box video card today. Is there a guarantee that the product wont be DOA?
6:50:48 PM Linda:
No. Please kindly note that like most e-tailers Newegg does not test any products that we sell. All products are shipped to the customers exactly as we receive them from the manufacturers. Due to manufacturing defects, defective items may be shipped.
6:52:31 PM Curtis Rolland:
Ha ok so why does newegg sell this then?
6:53:42 PM Linda:
Our marketing and purchasing departments collectively determine all decisions regarding our inventory selection.
6:54:32 PM Linda:
If your open box item is defective, you may contact us back so that we can issue an RMA for you. For Open Box items we always offer 30-day refund warranty.
6:54:46 PM Curtis Rolland
Ok..
6:55:00 PM System
Curtis left this session
So what i get a 50/50 chance that my card that i paid for just wont work? WTF is that?
My orginal OP:
Well i just sold my 9600gt to my friend for $55 and bought an HD 4830 Open box for $66 with free shipping
Right after i ordered it they Deactivated it. But ah hopefully this isnt a DOA
Newegg live chat:
Initial Question/Comment: Products
6:48:02 PM System
Linda has joined this session!
6:48:07 PM Linda:
Hello my name is Linda. How may I help you today?
6:49:06 PM Curtis Rolland:
Hi, i bought an open box video card today. Is there a guarantee that the product wont be DOA?
6:50:48 PM Linda:
No. Please kindly note that like most e-tailers Newegg does not test any products that we sell. All products are shipped to the customers exactly as we receive them from the manufacturers. Due to manufacturing defects, defective items may be shipped.
6:52:31 PM Curtis Rolland:
Ha ok so why does newegg sell this then?
6:53:42 PM Linda:
Our marketing and purchasing departments collectively determine all decisions regarding our inventory selection.
6:54:32 PM Linda:
If your open box item is defective, you may contact us back so that we can issue an RMA for you. For Open Box items we always offer 30-day refund warranty.
6:54:46 PM Curtis Rolland
Ok..
6:55:00 PM System
Curtis left this session
So what i get a 50/50 chance that my card that i paid for just wont work? WTF is that?