Microsoft Word and Adobe Acrobat conflict

[XI AlphaMale IX]

Hi guys! So I just got my first IT job! Woohoo!

We have a client user that's having a problem opening Word documents since she installed Acrobat v9. She also couldn't edit text in the Word documents when they would open (usually shortly after a restart). We uninstalled Acrobat and Word seemed to be working again, so we're going to try re-installing Acrobat now (well, tomorrow).

Maybe she had Word running while she installed Acrobat and that caused some kind of installation conflict? We have the exact same versions of Office and Adobe running on other computers and they work fine. Has anyone experienced anything like this?

Thanks in advance.

 

[Russel1]

I've never run across this problem, but my standard first thing to do with winword problems is check for office critical updates.