Yeah, withholding information. I had the $55 plan previously for months. About 3 months ago I started getting the $45 plan. The data limit had more than doubled what it used to be on it so I was fine with it. I used the hotspot (tethering on the $55 plan), I didn't know that was the only tethering allowed plan. Then, what further confuses is it says you're connected, you just have no internet. It just leads you to believe it's you not them. When all along it was them. They just wanted me in the dark as long as possible. That's pretty much a common tactic everywhere anymore.In other words, they lied. Time to find another service.
I'm not saying they personally cut me off. I just had no clue that it wasn't available in the next plan down. I assumed it was available when it was listed on my list of connections (as connected) but there was no internet.So it is a tethering restriction after all?
If the conditions of contract mention something we do not know, it's on us. We have a saying here that translates to "always know what's on with you and what's against you". Their way would not be wrong. If it's not mentioned in the conditions, you can sue them and you should win. Disabling a common service on a phone; i.e. tethering, is not something to neglect by the dealer/ISP. At least if the phone is bought from somewhere else.