kodak 5300 printing problem

[pcman63]

I have a Kodak 5300 color printer and when I print a document in black, the copy comes out very light and sometimes not at all. I installed a new black cartridge and the same problem occurs. Any help is greatly appreciated.

 

[bentobaku]

Have you tried running your printer head cleaning function?

 

[MindoverMaster]

I think you need to get the ink going, what is that called.... "print-head cleaning mechanism" Should be within your printer options

[MY 1,000th POST!! ]

 

[pcman63]

I've tried running the print head cleaning and even the "deep print head" cleaning and the problem still exists. Thanks for the reply

 

[MindoverMaster]

You might want to take that back where you got it, and get an exchange. Could be a problem with the cartridge cage as well.

 

[macraigma]

seems others are having the same issue Link here

""Call 1-800-421-6699, 24 hours a day, 7 days a week.
KODAK All-in-One Printers Phone Support
I had the same problem . . . no black print. I called the number. After all the deep cleaning, etc., they are sending me a new printhead and ink. Thanks to all who offered solutions! ""

 

[pcman63]

I've tried 3 new cartridges.....but I will try macraigma's idea and call Kodak
Thank you macraigma, I called Kodak and they are sending me a new print head and iink. I appreciate your information......

 

[MindoverMaster]

Do what macraigma said.

 

[macraigma]

Here to help! =) well as much as I can be of help.