keyboard doesn't work with p,4,6,8,0

abe1

Beta member
Messages
5
Location
USA
My wife has an "Acer Aspire One" laptop and 5 keys don't work; p,4,6,8,0.

Everything else works fine. Any ways that I can try to get these boys working again?

Thank you
Abe
 

DogSong

Daemon Poster
Messages
678
Location
Ohio, USA
My wife has an "Acer Aspire One" laptop and 5 keys don't work; p,4,6,8,0.

Everything else works fine. Any ways that I can try to get these boys working again?

Thank you
Abe
If a keyboard goes out, it's usually not good. What do you mean the 5 keys don't work? Will you press them and they don't respond, or will they not depress?
 

SethWilliams

In Runtime
Messages
125
How old is the machine? It may still be under warranty, and if it is, contact the company and they will replace the keyboard.
 

abe1

Beta member
Messages
5
Location
USA
If a keyboard goes out, it's usually not good. What do you mean the 5 keys don't work? Will you press them and they don't respond, or will they not depress?
They will depress but nothing shows up on the screen. Sorry I didn't make that clear to begin with.

Thanks for the reply.

Abe
 

abe1

Beta member
Messages
5
Location
USA
How old is the machine? It may still be under warranty, and if it is, contact the company and they will replace the keyboard.
My wife's out of town and she's got the paperwork .... somewhere. :facepalm:

And since she's a "hoarder-in-training", I'll let her look for it. :eek:

Thanks for the idea.

Abe


 

DogSong

Daemon Poster
Messages
678
Location
Ohio, USA
My wife's out of town and she's got the paperwork .... somewhere. :facepalm:

And since she's a "hoarder-in-training", I'll let her look for it. :eek:

Thanks for the idea.

Abe
Sorry dude, I doubt your laptop is still under warranty, because they only usually last one year. If you give me the exact model, I will find a keyboard for you and I'll give you a link of how to replace the keyboard
 

abe1

Beta member
Messages
5
Location
USA
Sorry dude, I doubt your laptop is still under warranty, because they only usually last one year. If you give me the exact model, I will find a keyboard for you and I'll give you a link of how to replace the keyboard
The model number is ZA3.

Thanks for your offer to help. I really appreciate it.

Abe

---------- Post added at 09:27 PM ---------- Previous post was at 09:24 PM ----------

try restarting the laptop
I've restarted it so many times that when I click on "Restart", I actually hear the computer cry out, "Oh, no, not again."

But thanks for the reply.

Abe
 

dale

Daemon Poster
Messages
1,008
Location
Taiwan
Are you comfortable with taking out the key caps?

See if something is stuck underneath.

Try depressing the keys directly, without the caps.
 
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