iRiver H320 acting up

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chickenNcheese

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got me a special on the iRiver H320 today so i bought one. got home and played the sample audio on it - was fine. put some of my mp3s on it and when i tried to play it distorts so bad its unhearable. this only occurs tho when the remote is plugged in. I went into audio settings and when i changed the L-R balance 3 points either way, it played perfectly but it didnt change the L-R balance. i even shifted it fully to one side and the other and still didnt change the L-R balance (still played perfectly tho).

just thought it was rather strange and wondering if anyone has heard of this problem beofre?
 
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