I do not know why, but my step mom says that one day the intergrated sound just stopped working on our Dell 4550. So, I went through the steps to reinstall the driver and went into the bios to make sure it was on and everything checks out okay, but it does not work. This is what dxdiag says:
( I just added whatever had to do with the sound. )
I've installed the drivers three or four times, and restarted, and it still does not work.
I REALLY need this to work, I also went out and bought a "CMI8738/C3DX PCI Audio Device" and I went through the steps for this and it did not work. Any help with either is good, I just need sound for this computer.
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System Information
------------------
Time of this report: 1/15/2006, 18:06:47
Machine name: CSTUBBS01
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4550
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz
Memory: 768MB RAM
Page File: 177MB used, 1698MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: /PackageInstall
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01421028&REV_01
Manufacturer ID:
Product ID:
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3515 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/5/2002 09:23:58, 545208 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3515 (English)
Driver Attributes: Final Retail
Date and Size: 8/5/2002 09:23:58, 545208 bytes
Cap Flags: 0x41
Format Flags: 0xCCC
--------------
System Devices
--------------
Name: Adaptec AHA-2940UW PCI SCSI Controller
Device ID: PCI\VEN_9004&DEV_8178&SUBSYS_78819004&REV_01\4&3B1CAF2B&0&10F0
Driver: C:\WINDOWS\system32\DRIVERS\aic78xx.sys, 5.01.2474.0000 (English), 11/15/2004 07:02:06, 56960 bytes
Name: Intel(R) 82845G/GL/GE/PE/GV/E Processor to AGP Controller - 2561
Device ID: PCI\VEN_8086&DEV_2561&SUBSYS_00000000&REV_01\3&172E68DD&0&08
Driver: C:\WINDOWS\system32\DRIVERS\AGP440.SYS, 5.01.2600.2180 (English), 11/15/2004 07:03:40, 42368 bytes
Name: Intel(R) 82845G/GL/GE/PE/GV/E Processor to I/O Controller - 2560
Device ID: PCI\VEN_8086&DEV_2560&SUBSYS_00000000&REV_01\3&172E68DD&0&00
Driver: n/a
Name: Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Device ID: PCI\VEN_8086&DEV_24CD&SUBSYS_01421028&REV_01\3&172E68DD&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 26624 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 11/15/2004 07:03:40, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 57600 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 11/15/2004 07:02:40, 7168 bytes
Name: Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Device ID: PCI\VEN_8086&DEV_24CB&SUBSYS_01421028&REV_01\3&172E68DD&0&F9
Driver: C:\WINDOWS\system32\DRIVERS\intelide.sys, 5.01.2600.2180 (English), 11/15/2004 07:02:45, 5504 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:21, 25088 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 11/15/2004 07:02:08, 95360 bytes
Name: Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Device ID: PCI\VEN_8086&DEV_24C7&SUBSYS_01421028&REV_01\3&172E68DD&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 11/15/2004 07:03:40, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 57600 bytes
Name: SoundMAX Integrated Digital Audio
Device ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01421028&REV_01\3&172E68DD&0&FD
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/4/2004 00:56:44, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/4/2004 00:56:58, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/3/2004 23:15:22, 140928 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:00, 60288 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/3/2004 23:15:50, 145792 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/3/2004 23:08:04, 48640 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/4/2004 00:56:58, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\smwdm.sys, 5.12.0001.3515 (English), 8/5/2002 09:23:58, 545208 bytes
Driver: C:\WINDOWS\system32\drivers\smsens.sys, 5.12.0001.0000 (English), 8/5/2002 10:06:18, 3744 bytes
Driver: C:\WINDOWS\system32\drivers\aeaudio.sys, 1.00.0000.0000 (English), 4/1/2002 13:15:00, 4816 bytes
Driver: C:\WINDOWS\system32\a3d.dll, 4.12.0001.2008 (English), 9/19/2001 14:32:26, 720896 bytes
Name: Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Device ID: PCI\VEN_8086&DEV_24C4&SUBSYS_01421028&REV_01\3&172E68DD&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 11/15/2004 07:03:40, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 57600 bytes
Name: Intel(R) 82801DB/DBM SMBus Controller - 24C3
Device ID: PCI\VEN_8086&DEV_24C3&SUBSYS_01421028&REV_01\3&172E68DD&0&FB
Driver: n/a
Name: Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Device ID: PCI\VEN_8086&DEV_24C2&SUBSYS_01421028&REV_01\3&172E68DD&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 11/15/2004 07:03:40, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:49, 57600 bytes
Name: Intel(R) 82801DB LPC Interface Controller - 24C0
Device ID: PCI\VEN_8086&DEV_24C0&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 11/15/2004 07:02:46, 35840 bytes
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_81\3&172E68DD&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 11/15/2004 07:03:21, 68224 bytes
Name: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1039&SUBSYS_01421028&REV_81\4&3B1CAF2B&0&40F0
Driver: n/a
Name: CMI8738/C3DX PCI Audio Device
Device ID: PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\4&3B1CAF2B&0&60F0
Driver: n/a
Name: Realtek RTL8139 Family PCI Fast Ethernet NIC #2
Device ID: PCI\VEN_1186&DEV_1300&SUBSYS_13011186&REV_10\4&3B1CAF2B&0&00F0
Driver: C:\WINDOWS\system32\DRIVERS\RTL8139.sys, 5.398.0613.2003 (English), 8/3/2004 22:31:34, 20992 bytes
Name: RAGE 128 PRO Ultra GL AGP (Microsoft Corporation)
Device ID: PCI\VEN_1002&DEV_5446&SUBSYS_04091002&REV_00\4&EC7A465&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\ati2mtaa.sys, 6.13.0010.5019 (English), 8/3/2004 21:29:28, 327040 bytes
Driver: C:\WINDOWS\system32\ati2dvaa.dll, 6.13.0010.5019 (English), 8/3/2004 23:56:42, 377984 bytes
( I just added whatever had to do with the sound. )
I've installed the drivers three or four times, and restarted, and it still does not work.
I REALLY need this to work, I also went out and bought a "CMI8738/C3DX PCI Audio Device" and I went through the steps for this and it did not work. Any help with either is good, I just need sound for this computer.
