installation problems, Windows XP

[Chuck]

My daughter enjoys playing the Sims on our PC. We have easily installed most of the games. But Unleashed and Sims Vacation won't install and an error message always comes up: the request could not be performed because of an I/O device error. We have windows XP. I am a relative novice with PC gaming. Has anyone had this problem trying to install games?

Thanks for any suggestions.
Chuck

 

[Martin]

Be sure your machine's hardware device drivers are up-to-date first, just to check. Run Windows Update from the browser to ensure the latest.

As far as I know, games such as Sim Theme Park are incompatible with XP, but just try the above first to be safe.

 

[Vile]

Is it original, or a backup? I ask, becuase it may have been a bad burn or something of the sort. All of the Sims games should work fine on XP.
Is this the only game that has given you the above error message?