HP Pro 3520 - Get imaga after hold win+b key (sometimes)

dusan

Baseband Member
Messages
33
Location
slovakia
Hallo i have problem with all in one hp pro 3520
If i normally power it on no image or backlight.
if i hold win+b key and press power button after 8sec sometimes restart and give image bios has reseted.
BUT ONLY SOMETIMES !!
Can anyone help me with it ?
thanks
 

MemRefreshABC

Baseband Member
Messages
53
Location
United States America
Hi dusan, Was there any type of overclocking that you are aware of? If so try setting the clock levels to normal speeds.

Please check to ensure your power supply is plugged in all the way before proceeding to the next steps. If the power supply is plugged in all the way you can try using a known good power supply if possible. If you do not have an extra one you can always ask a friend or a nearby computer shop to test the power supply with a known good one. If it's not the power supply, please view the next step.

Please run a hardware diagnostics using HP hardware diagnostics to help you determine the cause if your able to boot into windows at any point. If not you may need to test the physical hardware using the old fashion method since your having problems with the BIOS.

The CMOS battery could be to blame. Have you tried testing the hardware components to ensure that the CMOS battery and other components work? You can try testing a new or known good CMOS battery in your system to see if that works.

If you already tried the troubleshooting step above and it's not your CMOS battery it is possible that a key on the keyboard could be stuck or your backlight key may be turned off or faulty.

Your graphics card, CPU, video adapter or even the hard drive could be failing.
 
Last edited:

Joe C

Fully Optimized
Messages
4,322
Location
Great Lakes State
Is this AIO pc powered on all the time or do you unplug it or is it plugged into a switched outlet that will power off when it is not in use?
 
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