Tym Hollerup
Solid State Member
- Messages
- 8
- Location
- United States
Before I Build My Own Computer (Jan. 15th, 2012) I have a couple of HP Customer Service questions to start with...
1) How good is the Customer Service at HP?
2) How good is the warranty Directly from HP compared to Best Buy?
3) I've called HP's Customer Service Line a couple of times - They can't ALL be that stupid can they?
4) If you need anything fixed, are there any hassles?
5) Does the machine always have to be sent in, or can they send someone out to you? I believe HP calls it their "Home Repair Team" or something like that.
6) Is Technical Support really that helpful, or is it just a bunch of broken down English speaking Indians per usual?
7) Referring back to the Second Question, if I ever wanted to just go to Best Buy (for convenience sake) are the prices that out of line for a "normal" 1 day or less (no need to send out) type fix?
I'm sorry for all the questions, but I'm really looking into Building My Own computer with HP as oppose to buying my Envy 17 stock from Best Buy. Any help is appreciated.
1) How good is the Customer Service at HP?
2) How good is the warranty Directly from HP compared to Best Buy?
3) I've called HP's Customer Service Line a couple of times - They can't ALL be that stupid can they?
4) If you need anything fixed, are there any hassles?
5) Does the machine always have to be sent in, or can they send someone out to you? I believe HP calls it their "Home Repair Team" or something like that.
6) Is Technical Support really that helpful, or is it just a bunch of broken down English speaking Indians per usual?
7) Referring back to the Second Question, if I ever wanted to just go to Best Buy (for convenience sake) are the prices that out of line for a "normal" 1 day or less (no need to send out) type fix?
I'm sorry for all the questions, but I'm really looking into Building My Own computer with HP as oppose to buying my Envy 17 stock from Best Buy. Any help is appreciated.