superdave1984
Repeat Offender
- Messages
- 1,986
- Location
- KY
If this falls under the list of questions I can't ask, mods can delete thread.
This is for a purchased product, not pirated software. It was purchased several years ago but the key was on the original package and I can't find it. Have gotten a new PC for this department and need to reinstall software. It asks for key during install and then install stops because I don't have the key. Old PC died a horrible death and the HD is unreadable. How do I go about generating this key? The company says I will have to pay for the new key even though we have records showing purchase. They gave me some lame excuse about the software being outdated and they don't support it any longer, blah blah blah. Probably an attempt at getting us to purchase the new version. I am sure the key was in the license text somewhere, but the data is toast. And we won't get approval to spend the $499 bucks just for a replacement key (which they say will work on the old version that they no longer support).
This is for a purchased product, not pirated software. It was purchased several years ago but the key was on the original package and I can't find it. Have gotten a new PC for this department and need to reinstall software. It asks for key during install and then install stops because I don't have the key. Old PC died a horrible death and the HD is unreadable. How do I go about generating this key? The company says I will have to pay for the new key even though we have records showing purchase. They gave me some lame excuse about the software being outdated and they don't support it any longer, blah blah blah. Probably an attempt at getting us to purchase the new version. I am sure the key was in the license text somewhere, but the data is toast. And we won't get approval to spend the $499 bucks just for a replacement key (which they say will work on the old version that they no longer support).