Could some kind person help me, i have a laptop, and a have just had to re-install windows becuase i kept getting a blue screen and then a restart! i thought this problem had been resolved untill about an hour ago!! please could some one help me?! it just seems to happen randomly the last time was when i was doing a virus scan, but other times just when the computer is doing nothing (apart from d/l). i would very much appreciate some help! is it a hardware problem or what?