help with Windows 10 upgrade please.

[bluenose1940]

Hello pete.i. I did spot your last post above but I have tried to revert back to Windows 7 but it won't let me. It says that I need to contact the device manufacturer but I would prefer to use the recovery disks but, as I say, on inserting the first disk I thought that it would auto run but it doesn't and neither is there a file on the disk that would run anything if I click on it. That is why I started the other thread, in the hope that someone had done the procedure before. I seem to be stuck now.

 

[bluenose1940]

Update to my last post. I have 3 recovery disks for my laptop and, I have now found another one called AppDrv 1 and this one has enabled me to get the laptop back to its original factory settings.

Thank you to all who have offered help with my problems.

 

[pete.i]

You can download Windows 7 from the media center as long as that number you have is valid. Try that and reinstall a clean copy of Win 7 then register it and then do the Win 10 upgrade.

https://www.microsoft.com/en-gb/software-download/windows7

As I have said though if it all falls down then you will have to ring or email Microsoft and that is a nightmare in itself.

---------- Post added at 11:38 AM ---------- Previous post was at 11:38 AM ----------

Ah okay crossposted.