Hello all. My Dad called me the other day and says that he gets a message that his web pages will not load no matter which browser he uses. He is running win7 home premium. I had him reset his cable modem and look in the network settings to make sure that it wasn't disconnected. Everything looks good so far. He even had the cable company do a hard reset on their end and a tech came to his house and installed a new modem and connected with their laptop. Could their be some kind of firewall setting that went haywire or something? He also has parental controls through norton 360. Thanks in advance for your input.