Ok, my sister uses my laptop (Toshiba Satellite), and next day, infected. No big deal, right? I go to use the ol AVG, XoftSpy, etc on it, and all this **** pop-ups start telling me I'm out of system memory and all this crap. It only got worse, so I take it in to the local computer store, they have it for 4 days, call me today and say "There's nothing we can do." Apparantly they can' even get the C.D-ROM drive to recognize a disc so they can reformat the HDD. What to do?