General Failure on ping

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ck84

Baseband Member
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When I open a software, I just can't online. When I ping on my default gateway, it say General failure. Why is it happening ? How to settle it ?
 

Law

Fully Optimized
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Provide a little more detail, like what type of router are you using. Is it connected with a wire or through wireless? What type of Internet do you have and who's your provider? What operating system do you have running? Did you try pinging the loopback address 127.0.0.1 with any reply?
 

ck84

Baseband Member
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80
but it only happen to me when i start run the program. My friend which is on the same network with me didnt have this kind of problem.
 

Law

Fully Optimized
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the data closet
What is the software that is causing you this problem. You still need to answer the above questions that I asked else I wouldn't have much information to help you.
 

ck84

Baseband Member
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80
I'm connected to wired. Broadband one. Using Win XP Pro SP1. The software is chinese software call netsense from grabsun.
 
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