N Nik00117 Fully Optimized Messages 4,032 Oct 27, 2006 #1 This is a screen shoot of my e-mail to Antec asking a question about a case. And a reply in 3 minutes! I've never seen anything like that. I'm used to waiting hours if not days for a reply from a company! But good gosh 3 mins.
This is a screen shoot of my e-mail to Antec asking a question about a case. And a reply in 3 minutes! I've never seen anything like that. I'm used to waiting hours if not days for a reply from a company! But good gosh 3 mins.
N Nik00117 Fully Optimized Messages 4,032 Oct 27, 2006 #3 a 3 minute reply from tech support is unheard of for me.
David Lindon Golden Master Messages 15,233 Oct 27, 2006 #4 Wow, that sure is good customer service. I would be inclinded to purchase from them
N Nik00117 Fully Optimized Messages 4,032 Oct 27, 2006 #5 I intend on it, same case at new egg runs for 211 with shipping this case is like 110 with shipping same exact case, in fact its from the company itself.
I intend on it, same case at new egg runs for 211 with shipping this case is like 110 with shipping same exact case, in fact its from the company itself.
M ^Mike^ Fully Optimized Messages 2,958 Oct 27, 2006 #6 woa that's amazing reply time you should send a email to pc world to write about their customer service lol!
woa that's amazing reply time you should send a email to pc world to write about their customer service lol!
joxley1990 Golden Master Messages 7,846 Oct 27, 2006 #7 Some companies, high end companies that is, hire people for things like that, that's fantastic though! Have you had a reply since?
Some companies, high end companies that is, hire people for things like that, that's fantastic though! Have you had a reply since?
N Nik00117 Fully Optimized Messages 4,032 Oct 27, 2006 #8 Start to finish entire ordeal was about 17 mins or so. Which is pretty fast, for e-mail tech support.
Start to finish entire ordeal was about 17 mins or so. Which is pretty fast, for e-mail tech support.
alvino Golden Master Messages 19,967 Oct 27, 2006 #10 Yup, that's why I love Antec. They make quality products and they have the customer service to back it up. Whoa, and I just noticed your name is spelled differently. Are you Russian or German?
Yup, that's why I love Antec. They make quality products and they have the customer service to back it up. Whoa, and I just noticed your name is spelled differently. Are you Russian or German?