BluePriest
Solid State Member
- Messages
- 10
I have a WD my book essential external 500gb hard drive I just bought.
I am running windows 7 (the full verion, not a trial)
It has a USB, and an AC adapter. Both need to be plugged in.
When I first hooked it up to my laptop, It started installing, but the AC cord got detatched from the hard drive, so it couldnt complete installation.
I tried rebooting my computer, and doing the same thing, but when I did, it didnt start installing automatically. I went to the manufacturer website to see if I could find drivers for it, but the Hard drive I have doesnt have drivers because its not suppose to be neccessary.
Using the device manager to scan for new hardware doesnt detect it, and when go go devices and printers, then try to add a device, my computer crashes (blue screen of death) and when I reboot it, it says my miniwifi boot adapter or something like that is having problems, so I have to do a system restore to fix it. And my hard drive still doesnt install. By the way, I do make sure the hard drive is turned on during all of this. I am not a genius when it comes to computers, but Im not completely stupid (although I have been known to overlook obvious things quite a bit).
If anyone could help that would be great, I dont want to have to go out and replace this thing I still have the reciept if I have to though.
I am running windows 7 (the full verion, not a trial)
It has a USB, and an AC adapter. Both need to be plugged in.
When I first hooked it up to my laptop, It started installing, but the AC cord got detatched from the hard drive, so it couldnt complete installation.
I tried rebooting my computer, and doing the same thing, but when I did, it didnt start installing automatically. I went to the manufacturer website to see if I could find drivers for it, but the Hard drive I have doesnt have drivers because its not suppose to be neccessary.
Using the device manager to scan for new hardware doesnt detect it, and when go go devices and printers, then try to add a device, my computer crashes (blue screen of death) and when I reboot it, it says my miniwifi boot adapter or something like that is having problems, so I have to do a system restore to fix it. And my hard drive still doesnt install. By the way, I do make sure the hard drive is turned on during all of this. I am not a genius when it comes to computers, but Im not completely stupid (although I have been known to overlook obvious things quite a bit).
If anyone could help that would be great, I dont want to have to go out and replace this thing I still have the reciept if I have to though.